{"id":1177,"date":"2018-10-13T10:50:09","date_gmt":"2018-10-13T10:50:09","guid":{"rendered":"https:\/\/www.advicepharma.com\/?page_id=1177"},"modified":"2019-03-08T08:20:02","modified_gmt":"2019-03-08T08:20:02","slug":"support","status":"publish","type":"page","link":"https:\/\/www.advicepharma.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1177\" class=\"elementor elementor-1177 elementor-261 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e9411b elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0e9411b\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8937254\" data-id=\"8937254\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4358998 elementor-widget elementor-widget-template\" data-id=\"4358998\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"header\" data-elementor-id=\"1494\" class=\"elementor elementor-1494\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7c8f1557 elementor-section-height-min-height elementor-section-items-top elementor-section-boxed elementor-section-height-default\" data-id=\"7c8f1557\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-489b9693\" data-id=\"489b9693\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78049f94 elementor-widget elementor-widget-image\" data-id=\"78049f94\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"195\" src=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/12\/logo-Advice-2020-bianco-768x195.png\" class=\"attachment-medium_large size-medium_large wp-image-2327\" alt=\"\" srcset=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/12\/logo-Advice-2020-bianco-768x195.png 768w, https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/12\/logo-Advice-2020-bianco-300x76.png 300w, https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/12\/logo-Advice-2020-bianco-1024x260.png 1024w, https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/12\/logo-Advice-2020-bianco.png 1463w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-16f3f50\" data-id=\"16f3f50\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1894fedf elementor-nav-menu__align-center elementor-nav-menu--dropdown-mobile elementor-absolute elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"1894fedf\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;layout&quot;:&quot;horizontal&quot;,&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-1894fedf\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-1210\"><a href=\"https:\/\/www.advicepharma.com\/en\/\" class=\"elementor-item\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3424\"><a href=\"https:\/\/www.advicepharma.com\/en\/company\/\" class=\"elementor-item\">Company<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3425\"><a href=\"https:\/\/www.advicepharma.com\/en\/company\/\" class=\"elementor-item\">Company<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1213\"><a href=\"https:\/\/www.advicepharma.com\/en\/clinical-research\/\" class=\"elementor-item\">CRO Services<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1215\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Technologies<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1216\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/ice\/\" class=\"elementor-sub-item\">ICE eCRF<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1217\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/poliresearch\/\" class=\"elementor-sub-item\">Poliresearch<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1219\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/prometheo\/\" class=\"elementor-sub-item\">Prometheo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1220\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/business-partner\/\" class=\"elementor-sub-item\">Business Partner<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1221\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/business-economics\/\" class=\"elementor-sub-item\">Business Economics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1214\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/it-development\/\" class=\"elementor-sub-item\">IT Development<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1224\"><a href=\"https:\/\/www.advicepharma.com\/en\/information\/\" class=\"elementor-item\">Contacts<\/a><\/li>\n<li class=\"menu-item-language menu-item wpml-ls-slot-3 wpml-ls-item wpml-ls-item-it wpml-ls-menu-item wpml-ls-first-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-3-it\"><a href=\"https:\/\/www.advicepharma.com\/\" class=\"elementor-item\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/www.advicepharma.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/it.png\"\n            alt=\"Italian\"\n            \n            \n    \/><\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-1894fedf\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-1210\"><a href=\"https:\/\/www.advicepharma.com\/en\/\" class=\"elementor-item\" tabindex=\"-1\">Home<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3424\"><a href=\"https:\/\/www.advicepharma.com\/en\/company\/\" class=\"elementor-item\" tabindex=\"-1\">Company<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3425\"><a href=\"https:\/\/www.advicepharma.com\/en\/company\/\" class=\"elementor-item\" tabindex=\"-1\">Company<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1213\"><a href=\"https:\/\/www.advicepharma.com\/en\/clinical-research\/\" class=\"elementor-item\" tabindex=\"-1\">CRO Services<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1215\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Technologies<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1216\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/ice\/\" class=\"elementor-sub-item\" tabindex=\"-1\">ICE eCRF<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1217\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/poliresearch\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Poliresearch<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1219\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/prometheo\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Prometheo<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1220\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/business-partner\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Business Partner<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1221\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/business-economics\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Business Economics<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1214\"><a href=\"https:\/\/www.advicepharma.com\/en\/technologies\/it-development\/\" class=\"elementor-sub-item\" tabindex=\"-1\">IT Development<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1224\"><a href=\"https:\/\/www.advicepharma.com\/en\/information\/\" class=\"elementor-item\" tabindex=\"-1\">Contacts<\/a><\/li>\n<li class=\"menu-item-language menu-item wpml-ls-slot-3 wpml-ls-item wpml-ls-item-it wpml-ls-menu-item wpml-ls-first-item wpml-ls-last-item menu-item-type-wpml_ls_menu_item menu-item-object-wpml_ls_menu_item menu-item-wpml-ls-3-it\"><a href=\"https:\/\/www.advicepharma.com\/\" class=\"elementor-item\" tabindex=\"-1\"><img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/www.advicepharma.com\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/it.png\"\n            alt=\"Italian\"\n            \n            \n    \/><\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4155e83 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4155e83\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3741b6d\" data-id=\"3741b6d\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3473c68 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3473c68\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-5bcb72b\" data-id=\"5bcb72b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4177725 elementor-widget elementor-widget-heading\" data-id=\"4177725\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c7ff39b\" data-id=\"c7ff39b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d5404ea elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d5404ea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-2ae2187\" data-id=\"2ae2187\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d526626 elementor-button-align-end elementor-tablet-button-align-center elementor-widget elementor-widget-form\" data-id=\"d526626\" data-element_type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;100&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1177\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"d526626\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"AdvicePharma\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCompany\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1]\" id=\"form-field-field_1\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Company\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_2 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_2]\" id=\"form-field-field_2\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"8\" placeholder=\"Message\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit request<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-06e6d4b\" data-id=\"06e6d4b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ee75e5 elementor-widget elementor-widget-text-editor\" data-id=\"3ee75e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><b>Support Information<\/b><\/h3>\n<p>Communicate with us via the online form indicating the topic of interest or any urgent request. You will be contacted by phone by one of our consultants within one business day.<\/p>\n<p><i>If necessary, you can indicate in the message text the time at which you want to be called.<\/i><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-14f760b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"14f760b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e7d1f8\" data-id=\"4e7d1f8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-425eed8 elementor-widget elementor-widget-template\" data-id=\"425eed8\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"1612\" class=\"elementor elementor-1612 elementor-240\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0e6fcbc elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"0e6fcbc\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19c392b\" data-id=\"19c392b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9cba179 elementor-widget elementor-widget-spacer\" data-id=\"9cba179\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-71d7fe0 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"71d7fe0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c154564\" data-id=\"c154564\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b909f9 elementor-widget elementor-widget-image\" data-id=\"7b909f9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"126\" src=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/02\/logo-AP-2020-nopayoff-500.png\" class=\"attachment-large size-large wp-image-2251\" alt=\"\" srcset=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/02\/logo-AP-2020-nopayoff-500.png 500w, https:\/\/www.advicepharma.com\/wp-content\/uploads\/2018\/02\/logo-AP-2020-nopayoff-500-300x76.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46b2f9f elementor-widget elementor-widget-text-editor\" data-id=\"46b2f9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AdvicePharma is an Italian company that develops services and technologies for data and information management in the medical-scientific field. The company mission is to develop and provide quality services through the selection of the best technological and professional resources.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-67795eb\" data-id=\"67795eb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20a911d elementor-widget elementor-widget-text-editor\" data-id=\"20a911d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"background-color: white; padding: 10px 8px 0px; float: left; margin-right: 20px;\"><img decoding=\"async\" src=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2023\/01\/imq-2023.jpg\" alt=\"TUV Certificazione\" width=\"100\" \/><\/div><p><span style=\"font-weight: bold;\">Advice Pharma Group Srl is a UNI EN ISO 13485:2016 certified company<\/span>\u00a0for the provision of services for third parties for design, development and testing of standalone software medical devices intended for monitoring, diagnosis and therapy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-692ba0f elementor-widget elementor-widget-text-editor\" data-id=\"692ba0f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"background-color: white; padding: 10px 8px 0px; float: left; margin-right: 20px;\"><img decoding=\"async\" src=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2023\/01\/imq9001-2023.jpg\" alt=\"TUV Certificazione\" width=\"100\" \/><\/div>\n<span style=\"font-weight: bold; font-family: var( --e-global-typography-text-font-family ), Sans-serif;\">Advice Pharma Group Srl is a UNI EN ISO 9001:2015 certified company<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d66447c elementor-widget elementor-widget-text-editor\" data-id=\"d66447c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2023\/01\/IQNET-RCMark_NegRGBthumb.png\" alt=\"TUV Certificazione\" width=\"120\" \/>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6c652f2\" data-id=\"6c652f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a039aaa elementor-widget elementor-widget-text-editor\" data-id=\"a039aaa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AdvicePharma Group Srl<br \/>via Durando 38 &#8211; 20158 Milano IT<br \/>c\/o Polihub Politecnico di Milano<br \/><br \/><\/p><p>Reception\u00a0<a href=\"tel:+390291773065\">+39 02 9177 3065<\/a><br \/>Sales\u00a0<a href=\"tel:+390291773062\">+39 02 9177 3062<\/a><br \/><br \/><\/p><p>Email\u00a0<a href=\"mailto:info@advicepharma.com\">info@advicepharma.com<\/a><\/p><p>2022 \u00a9 AdvicePharma<br \/>Tutti i diritti riservati<br \/>P.IVA 07674580969<br \/><a href=\"\/privacy\/\">Privacy policy<\/a><\/p><p><a href=\"https:\/\/www.advicepharma.com\/wp-content\/uploads\/2024\/03\/Att.4-Information-security-Policy-rev1-signed.pdf\">Information Security Policy<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ccbc54 elementor-shape-circle e-grid-align-left elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"6ccbc54\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin elementor-repeater-item-c79c0e7\" href=\"https:\/\/www.linkedin.com\/company\/advice-pharma\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-linkedin\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-twitter elementor-repeater-item-cc618dd\" href=\"https:\/\/twitter.com\/advicepharmacom\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Twitter<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-twitter\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-7c9f5ac\" href=\"https:\/\/www.facebook.com\/advicepharmacom\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"fa fa-facebook\"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Information Communicate with us via the online form indicating the topic of interest or any urgent request. You will be contacted by phone by one of our consultants within one business day. If necessary, you can indicate in the message text the time at which you want to be called.<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-1177","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - AdvicePharma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.advicepharma.com\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - AdvicePharma\" \/>\n<meta property=\"og:description\" content=\"Support Information Communicate with us via the online form indicating the topic of interest or any urgent request. You will be contacted by phone by one of our consultants within one business day. If necessary, you can indicate in the message text the time at which you want to be called.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.advicepharma.com\/en\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"AdvicePharma\" \/>\n<meta property=\"article:modified_time\" content=\"2019-03-08T08:20:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.advicepharma.com\/en\/support\/\",\"url\":\"https:\/\/www.advicepharma.com\/en\/support\/\",\"name\":\"Support - AdvicePharma\",\"isPartOf\":{\"@id\":\"https:\/\/www.advicepharma.com\/en\/#website\"},\"datePublished\":\"2018-10-13T10:50:09+00:00\",\"dateModified\":\"2019-03-08T08:20:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.advicepharma.com\/en\/support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.advicepharma.com\/en\/support\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.advicepharma.com\/en\/support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.advicepharma.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.advicepharma.com\/en\/#website\",\"url\":\"https:\/\/www.advicepharma.com\/en\/\",\"name\":\"AdvicePharma\",\"description\":\"Engineering at the service of science\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.advicepharma.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Support - AdvicePharma","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.advicepharma.com\/en\/support\/","og_locale":"en_US","og_type":"article","og_title":"Support - AdvicePharma","og_description":"Support Information Communicate with us via the online form indicating the topic of interest or any urgent request. 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